Warranty, Delivery & Payments

GerMedUSA warrants that all surgical instruments bearing the GerMedUSA mark, whether stamped, engraved, or laser-etched, are manufactured to the highest standards of quality and craftsmanship.

Under this warranty, GerMedUSA will repair or replace any product that is found to be defective in materials or artistry, at the company’s discretion. If repair is not feasible, a replacement will be provided at no additional cost, provided the issue falls within the applicable warranty period and usage guidelines.

Instruments with Limited Warranties:

• Tungsten Carbide Scissors > 5 years
• Tungsten Carbide Needle holders > 5 year
• Diamond Dust instruments > 5 year
• Titanium instruments > 5 years
• Silver or Chrome plated instruments > 3 year
• Super-Cut scissors > 5 year

Repair Warranty

We believe in worry-free ownership. If any of our instruments malfunctions or fails during the valid warranty period, we will repair or replace it. No extra charges will apply if the claim is made within 30 days of issue detection.

EXCLUSIONS & LIMITATIONS

This limited warranty is the sole warranty provided by GerMedUSA. No other express or implied warranties, verbal, written, or statutory, are offered. GerMedUSA expressly disclaims any implied warranties of merchantability or fitness for a particular purpose.

GerMedUSA shall not be liable for any indirect, incidental, or consequential damages, even if the possibility of such damages was known or foreseeable.

SHIPPING INFORMATION

GerMedUSA proudly offers nationwide and international shipping via UPS and USPS.

Standard Shipping (U.S. Only):

Every order totaling $300 or more qualifies for free standard shipping, only applicable within the USA. This offer excludes Puerto Rico, Hawaii, and Alaska.

PAYMENT METHODS

GerMedUSA uses a secure, reliable in-house credit card processing system. Your payment is protected through stringent verification measures:

•   Cardholder’s name, billing address, and CVV code are matched and authenticated.
•   For your security, all payment details are immediately removed from our system once the transaction is completed.