FREQUENTLY ASKED QUESTIONS
There is no minimum dollar amount to order at GerMedUSA.com. We appreciate every opportunity to service the needs of our customers.
Our secure server software (SSL) uses the latest in advanced encryption technology and is among the best software available today for secure commerce transactions. It safeguards All of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
Yes. GerMedUSA.com ships worldwide on a daily basis. Like any other well managed E-commerce business today, we will require bank verification of your credit card information, or a successful wire transfer of funds to our account, prior to shipment outside of the United States. Instruments may also be purchased from us at various specialty trade shows throughout the course of the year.
You can easily search for the product by typing its name or SKU in the search bar at the top of the webpage. You can also look into different surgical instrument categories to find a list of instruments designed for a specific purpose and choose one that suits your needs the best. You can also call our customer services number in case of any trouble.
Our instruments are crafted from German surgical stainless material. Some instruments are also made of titanium, tungsten carbide, and chrome-plated.
Yes, you can buy a surgery set or kit according to your surgical need. We have an extensive range of surgical sets specified for relevant surgeries.
We are not only a seller, but a manufacturer too. We guarantee our instruments are made from German Forged stainless material and ready to deliver immediately. Our instruments are properly assessed through quality assurance tests.
Yes, we offer discounts on bulk orders. Contact us for more information about discount offers.
Yes, we offer to craft the instrument of your exact choice. We have an expert engineering staff that can look into your requirements and designs to manufacture a custom-designed instrument specifically to suit your needs. Please, call our customer services agent to discuss this matter in detail.
Please, follow this guide (https://www.germedusa.com/up_data/editor/GMD_Procedure_of_Cleaning.pdf) to clean your surgical instrument properly to increase its stability, durability, and life.